Ericpol Telecom

Consulting

  • Advisory services in optimization of telecommunications systems efficiency

    Ericpol Telecom has long-standing experience and competence in delivering consulting services in the field of telecom systems. Our consulting services cover economic and technical analysis of customer hardware and software. Additionally, for each case study we assess the products available on the market in terms of the possibility of integrating them with the existing ICT infrastructure. All those processes are based on the use of standard economic tools which guarantee correct project management. Having such unique competences at our disposal, Ericpol Telecom can coordinate the entire implementation in an efficient and reliable manner.

    • Performance and functionality testing
    • Functional analysis and optimization of existing infrastructure and technologies
    • Performance monitoring and testing of telecom systems
    • Conducting technical and functional analysis of products delivered by various vendors
    • Evaluation and integration of multi- vendor systems
    • Telecom system implementation and integration with existing equipment

  • Project management

    In view of the pace of economic growth, the effects of globalization and the ever-present pressure for lower costs, deadlines and quality, Project Management has an increasingly more important part to play. Ericpol constantly raises the bar on this area of its competence, determined to maximize the performance, reliability and cost-effectiveness of both internal projects and complex, consulting-based external projects.

    Our team of experienced Project Managers is ready to proactively steer the development of each project and take you through all the phases of a project life-cycle with the use of internationally recognized methodologies for project management (PRINCE2, PMIBOK) and software development.

    We provide our customers with overall project management and a single point of contact to work closely with them in order to coordinate the entire implementation, including:

    • Project Management in line with the project budget and schedule
    • Internal and external resource allocation
    • Assignment of tasks within the project team
    • Requirement Management
    • Risk Management
    • Change Management

  • Fault recovery services

    We offer a reliable, round-the-clock service “on demand” using a Single Point of Contact (SPOC), which is especially important to companies working on a non-stop basis.

    With a sound understanding of customer needs, our highly qualified and well-trained engineers guarantee efficient handling of requests. When access to customer systems is required, there are strict rules to be followed in order to ensure data security. Problems can be reported using such available communication channels as telephone, email, fax, as well as web applications, e.g. helpdesk. In the case of IT, co-operation with the customer is governed by the ITIL (Information Technology Infrastructure Library) framework. Within the scope of our fault recovery systems we offer the following extra services:

    • Spare parts management,
    • Storage of spare parts,
    • On demand configuration and installation of telecom systems,
    • Telecom systems measurements: SDH/PDH/ ATM/LAN IP/UMTS/GSM,
    • ITU acceptance tests,
    • Bringing into service ITU standardized measurements ,
    • System diagnostics,
    • Technical co-ordination of special customer projects.

  • Telecommunications solutions for companies – delivery, installation and maintenance

    • VoIP PABX
    • Telecom Switches
    • Call Centre
    • Billing Systems PABX
    • DECT

  • Data transmission services

    The target customers of our data transmission services are enterprise users who need a connection between their locations or want to connect selected local networks to other operator networks.

    Ericpol Telecom provides data transmission links, applying all commonly used technologies and standards, such as Ethernet and Gigabit Ethernet, SDH and PDH, and adapting to customer requirements and local technological conditions.

    • Last mile service is designed to provide a synchronous digital data path within Poland in the PoP to End model. Each digital link ends with an interface on the customer’s side. The interface meets the requirements and standards of the ITU (International Telecommunications Union). The service is based on the SDH/PDH technology which uses fibre-optic cables on the territory of Poland.
    • IP VPN service is a data transmission service designed for interconnecting corporate distributed LANs. The service makes good use of the IP VPN technology implemented on the IP protocol, which is used in modern telecom networks and meets most of the requirements for data transmission in a corporate and an enterprise environment. It is an inevitable alternative to expensive, dedicated digital channels or Frame Relay, ATM services. The VPN makes it possible to provide a top-quality, reliable service targeted at the demanding customer market.
    • PDH 2-Mbit/s – 140Mbit/s digital links
    • SDH STM-1–STM-4 digital links
    • Ethernet Access
    • Telecommunications equipment and backup centres hosting

      The company provides collocation services for servers, telecom and server racks. We choose the best sites for data backup centres, equipped with a professional ICT infrastructure (access to telecom operators infrastructure, guaranteed power supply, precise air-conditioning, gas extinguishing).

      • Set up and service of customer equipment located at hosting points
      • Identification of customer needs and tailor-made hosting solutions
      • Maintenance of other customer telecom equipment at specified locations
      • Equipment/hardware inventory/stocktaking
      • Backup copies
      • Network monitoring