Ericpol Telecom

We have 19 years of experience in delivering top-notch staff and outsourcing services in the domain of software development and testing, for leading global companies.
Ericpol is Poland's biggest ICT services exporter. Our clients are companies who need support in various software-related projects, including leading telecom vendors (e.g. Ericsson), operators and companies from the automotive industry.

Ericpol Group was established in 1991 and it is a privately owned company with its headquarters in Lodz and offices in Krakow and Warszawa. Apart from the Polish company Ericpol Telecom, the Ericpol Group consists of wholly owned subsidiaries in Ukraine (Ericpol TZOV), established in 2004, Sweden (Ericpol AB), established in 2004, and Belarus (Ericpol IOOO), established in 2007.

By building very strong customer relations, Ericpol has chalked up fast growth and managed to double its revenues over the last four years. Such growth in combination with a robust EBIT margin gives us a strong and solid foundation to stand upon. We are now continuing to further expand our customer base on a Europe-wide scale.

Strong growth in sales also requires a rising number of employees and an ever more qualified staff. During the last five years Ericpol has invested heavily in education and built a strong consultant presence not only in Poland but also in Sweden, Ukraine and Belarus. By establishing operations in Ukraine and Belarus, we have become well prepared for the expected price pressure on the European market.

Ericpol rests on solid and stable financial foundations, as the Group enjoys a strong cash flow and is financed solely through equity. We have not had a single year with negative financial results from our establishments.

Since 2005 Ericpol Telecom has been consistently rated one of the top three ICT services exporters in Poland. In 2009 the company has been ranked as the largest ITC exporter (according to IDG rank TOP200).

The values targeted by Ericpol right from the beginning and the rules of conduct applying to each and every employee are reliable and unchanging, which has earned us customer satisfaction ever since 1991. Our customer relations are long-term in principle, and they are invariably based on trust, understanding and mutual benefit – as we have over 19 years' experience cooperating with the world's leading telecom supplier.

Business
Success in business is not just about having good products or services – it also, and especially, hinges upon ensuring a high level of customer satisfaction.

Solutions
We make it our duty to find just the right solutions for each client.

Realistic approach
We take a sound and realistic approach to analyzing problems, tackling those we are confident we can provide a truly good solution to.

Reliable tasking
Our task is to relieve the customer of duties and problems.

Flexibility
We are creative and flexible, so that we can always independently find creative solutions but they remain subject to your approval.

Self-motivation
Our staff, who are highly educated engineers, are accustomed to working unassisted (self-contained) at operational level and self-driven in operational problem-solving.

Close to customer
We are where we are needed: in the right place, at the right time, with the right skills.

Cultural fit
Of the world's 192 countries, we have worked in 72. Everywhere we have been, our customers have been impressed and satisfied.

Trust
Hard to win, easy to lose. We cannot afford to lose customer trust.

Quality, deadlines, price
Key Performance Indicator (KPI)* analysis, in use since 1991, shows that Ericpol provides a very effective combination of these three factors.

* Key Performance Indicators are measures of performance used in organisations to define and evaluate how successful it is, typically in terms of making progress towards its long-term organizational goals.